This website https://manmohjewel.com/  is owned and operated by Manmoh Jewel. Registered Address: 856, Sector R, Mahalaxmi Nagar, DMS Corner, Flat No. 103, Pioneer School Ke Samne, Indore, Madhya Pradesh – 452010, India, Email: manmohjewelart@gmail.com, Mobile: +91 79991 82944

By accessing, browsing, or purchasing from this website, you agree to be bound by the following Terms & Conditions. These terms apply for an indefinite period and remain valid as long as you access or use this website.

Manmoh Jewel reserves the right to modify, update, or change these Terms & Conditions at any time without prior notice. It is your responsibility to review them periodically.

INTELLECTUAL PROPERTY RIGHTS

All content on this website including but not limited to images, designs, logos, product descriptions, text, graphics, and layout are the exclusive property of Manmoh Jewel.

Any reproduction, copying, storing, or misuse of the content (in part or whole) without prior written permission is strictly prohibited and may lead to legal action.

ELIGIBILITY TO USE

Persons who are incompetent to contract under the Indian Contract Act, 1872 are not eligible to use this website.

If you are below 18 years of age, you are prohibited from purchasing or entering into any transaction on this website.

PRICING POLICY

We aim to offer high-quality handcrafted jewellery at competitive prices.

All prices listed on manmohjewel.com are subject to change without prior notice.

GST & TAXES

• All product prices are inclusive of GST as applicable on jewellery within India.

• For international orders, customs duties, VAT, local taxes, or import charges (if any) are not included in the product price and must be borne by the customer.

• These charges will be collected directly by the courier company at the time of delivery.

ONLINE PAYMENTS

All payments made on manmohjewel.com are processed through secure payment gateways.

We accept major debit cards, credit cards, UPI, and other supported online payment methods.

Orders are processed only after successful payment confirmation, product availability, and order verification.

CREDIT / DEBIT CARD DETAILS

You agree and confirm that:

• The payment details provided by you are true, accurate, and legally owned by you

• You shall not use any card or payment method that does not belong to you or is unauthorized

Manmoh Jewel is not liable for any payment fraud arising due to incorrect or unauthorized payment details.

ORDER CANCELLATION & MODIFICATION (BY CUSTOMER)

If you wish to cancel or modify your order, please email us at
📧 manmohjewelart@gmail.com

We will try our best to accommodate your request. However:

• Once an order is confirmed or dispatched, cancellation or modification cannot be guaranteed

• The final decision regarding cancellation rests with Manmoh Jewel

DAMAGED / INCORRECT PRODUCTS

If you receive:

• A damaged product, or

• An incorrect item

Please notify us within 2 days of delivery with clear images and order details.
We will arrange a pickup after verification.

NO REFUND / NO EXCHANGE POLICY

Refunds or exchanges will NOT be provided in the following cases:

1. Customized or made-to-order jewellery (full payment required in advance)

2. Products that have been used, worn, or tampered with

3. Minor color or design variations due to:

   • Screen display differences

   • Lighting conditions during photography
     (All products are handcrafted by traditional artisans; slight variations are natural and not defects.)

4. Incorrect or incomplete delivery address provided by the customer

5. After 3 failed delivery attempts by courier partners

6. Sale or discounted items

REFUND POLICY (IF APPROVED)

• Only the product value will be refunded

• Shipping charges are non-refundable

• Refunds (if approved) will be processed via the original payment method

SHIPPING & DELIVERY

• Shipping timelines may vary based on location and product availability

• Manmoh Jewel is not responsible for delays caused by:

  • Natural calamities

  • Government restrictions

  • Courier or logistical issues beyond our control

SALE & PROMOTIONS

• Sales are valid until stock lasts

• Manmoh Jewel reserves the right to:

  • Modify, extend, or end a sale at any time

  • Change product availability or pricing during sales

• No return or exchange is allowed on sale items unless explicitly stated

LIMITATION OF LIABILITY

Manmoh Jewel shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the website or products purchased.

GOVERNING LAW & JURISDICTION

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
All disputes shall be subject to the jurisdiction of courts in Indore, Madhya Pradesh.

CONTACT INFORMATION

For any queries, support, or concerns, please contact:

📧 Email: manmohjewelart@gmail.com
📞 Phone: +91 79991 82944
📍 Address: Indore, Madhya Pradesh
🕘 Business Hours: Monday – Friday | 10:00 AM – 6:00 PM